• You may cancel your order, for any reason, and receive a full refund if your order has not been shipped.

• Incorrectly supplied order for a refund or exchange, you must inform us within 7 days of receipt order.

• Return the relevant product as soon as possible in the same condition as supplied, with the original copy of the receipt.

 Credit/Debit card Payment:

• Note that your bank or card issuer can take 3-7 additional business days to process the transaction.

 Payment Refund Method:

• In case the refund is approved by the Management then the money will be refunded via bank transfer.

• Shipping charges involved which max of AED 150, charges are only for heavy-duty items.

Related request you may contact us on:

Landline: +971-2 6665 988 / WhatsApp: +971 545 8251 58 
Email: info@truststore.ae / info@truskitchen.ae